Talking about sensitive health topics can be uncomfortable due to cultural norms, personal beliefs, or lack of experience.  This eLesson will equip staff with strategies to confidently and empathetically discuss sensitive health medication topics.

Compliance with the Prescription Drug Marketing Act (PDMA).  This course is a comprehensive overview explaining how the requirement of the PDMA impacts Field Sales Representatives and Regional/District Managers. The course focuses on the FDA regulations that  resulted from the PDMA/PDA including 21 CFR Part 203 and 21 CFR Part 205.

Specifically created for life science professional.  Safeguarding Protected Health Information (PHI) is a requirement of the Health Insurance Portability and Accountability Act (HIPAA). This privacy course is specifically tailored to help employees understand what information is private, why it is private and what they can do to protect it. 

Ethical relationships with healthcare professionals are critical to a manufacturer's goals in helping patients by developing and marketing new and existing medicines.  This course is focused on the Code of Conduct issued by the Pharmaceutical Research and Manufacturer's of America (PhRMA) on interactions with healthcare professionals.

Pharmacovigilance assists the safe use of drug and device products by monitoring and reporting any issues that arise. This lesson discusses the key responsibilities and includes recognizing and reporting Adverse Events (AE’s) unexpected side effects and Product Complaints (PC’s). Timely and accurate reporting through the correct channels and the broader goals of pharmacovigilance.

If you at risk for potential contact with blood or other infectious materials, you are at risk for contracting potentially deadly, incurable diseases. This course explains what bloodborne pathogens are and how you can protect yourself from them.

Cultural Competency in Life Sciences. This course consists of four modules with knowledge checks throughout and an assessment at the conclusion of the course. Module I takes the learner through the meaning of cultural competency and its philosophies and principles in the healthcare industry. Discussions include culture, race, ethnicity, identity and key terms. Module II to IV introduces the Bennett Model, cross cultural communication, measuring your cultural competence, communication and cultural influences working with health care professionals and practices to improve your cultural competence.